Welcome to the Blue Marsh Family!

We're here for you.

Our protection team is personable, helpful, responsible, highly-skilled and knowledgeable.   Everything we do is focused on creating a better insurance experience. You are OUR priority. You'll see that we'll continue to work with you on a personal level and will always be waiting to help you make the best insurance decisions.

Get to know our team members here!

Policy Documents

You can expect to receive your finalized policy documents within 30–60 days after your coverage begins. This timeframe allows the insurance carrier to fully process and finalize the policy. Submitting your payment promptly helps speed up this process, as most carriers require payment before they will issue the completed policy.

Have Billing Questions?

For questions about your bill or to update payment information, we recommend contacting your insurance carrier directly.

We've put all of our carrier billing portals on our website here. 

You can read about our Privacy and Billing Practices here.

Filing a Claim – What to Expect

At Blue Marsh Insurance, we understand that filing a claim can be a stressful experience — and we're here to make the process as smooth and straightforward as possible. You really find out how good your insurance policy AND agency are when you have a claim.

Every Policy Comes with Support

When your commercial policy is issued, your insurance carrier will provide a Claims Kit that includes everything you need to file a claim, such as:

• Physician panels (for Workers' Compensation claims)

• Contact information for reporting a claim

• A list of details you’ll need to submit

Please review and keep this information handy so you're prepared if a claim ever needs to be filed.

Workers' Compensation Claims

For Workers’ Compensation, most carriers require the employer (you) to report claims directly. This is due to privacy regulations and the sensitive nature of medical information. You’ll find instructions and provider panels in the claims kit provided by your carrier.

All Other Commercial Claims

For all other types of claims — such as property, liability, or auto — you have two options:

• Report directly to your insurance carrier (contact details are in your Claims Kit), or

• Contact our in-house claims specialist at Blue Marsh:

📧 Becky – becky@bluemarsh.com

We're happy to guide you through the process or handle the claim reporting on your behalf.

It's pretty rare that you'll have to file a claim, but if you do, we're here to help. If you ever have any questions about your claim, reach out to us. That's what we're here for. 

Customer Service Center

Our Customer Service Center is open 24/7 to allow you to make insurance requests including adding or removing a vehicle, and requesting a COI.  It's a good idea to bookmark this page so you always have it ready to go!